Returns & Refunds
RETURNS & REFUNDS POLICY
At Saint Vault, we take great pride in the quality of our products and are committed to providing you with a seamless shopping experience. Please review our policy regarding returns and e below.
All Sales Are Final
We operate under a strict no returns or refund policy. Once an order is placed, it cannot be cancelled, changed, or refunded. We do not accept returns or exchanges for reasons including, but not limited to:
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Change of mind
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Incorrect sizing
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Unwanted items
We highly recommend reviewing our sizing charts and product descriptions carefully before making a purchase.
Exceptions
We want you to love your purchase. We will happily offer a replacement or a refund only if the item you received is the following:
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Faulty or damaged upon arrival.
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Significantly different from the product description.
How to File a Claim
If your item meets one of the exceptions above, please contact our support team within 7 days of delivery:
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Email: info@saintvault.com
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Subject Line: Return Claim - [Your Order Number]
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Requirements: Please include your full name, order number, and clear photos demonstrating the fault or discrepancy.
Please Note: Saint Vault reserves the right to deny any claims that do not meet our policy criteria or are submitted outside the 7-day window.